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Payment Issue

Bonjour, I have a issue with my ticket payment. I was using my Master Card to pay for my reservation and it was rejected everytime. My card is from LCL, and I have confirmed with LCL that there is no problem my card, and I can use my card to pay in other websites successfully except SNCF. Could you time me the reason and how to solve the problem? Thanks very much!

Valérie de VSC
Valérie de VSC

Dear Xinuy Li,

Any questions about our website or your order?

You can contact our customer service by phone +33 9 70 60 99 70

or by email to:

Best regards,

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michael P.
michael P.

Where do you live ?

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